Can I have a Liyapro account!
Once you have chosen a service provider on our platform, our system entitles you to have an account at Liyapro.com which will be your showcase for which you will have all the necessary information about your intervention (the intervention, the price, the craftsman with these references, type of payment made), that is, an interface dedicated to your attention with all the necessary traceability for each intervention carried out on our platform
How do I know the provider that will be to establish my intervention?
Once your order is confirmed in our application, a confirmation message will be sent to the phone number you chose when placing the order, this confirmation message from the supplier gives you the opening of a direct discussion with your supplier, once you have confirmed your order with one of our service providers, you will engage directly with him for the development of the problem, as well as the details of the service and the price chosen, this discussion also allows you to maintain traceability with your service providers
Can I claim an incident during the craftsman’s intervention?
On our Liyapro.com platform you have the complaint icon or you have the right to have your complaint in writing, which we collect on behalf of our Service Provider as well as you have direct control to write it down on its performance on the basis 1/5, this Note that it plays an important role for the service provider to do everything possible for the satisfaction of these customers.
How much would the intervention cost me?
The prices shown by our service providers are more or less of the nature of the services put online, these are prices according to the requested intervention. The price that the service provider has informed you includes: the displacement of the craftsman, the first hour of labor or a fixed price per intervention. If the intervention requires additional parts or more work time, the craftsman will provide you with an additional budget before making the requested repairs.
What is the response time in an emergency?
With liyapro.com there is no more waiting, the response time is managed by you, our service provider is present according to the time slot chosen and established by you, our service providers are at your disposal 7 days a week.
The price will be billed at our chosen site – any surprises?
No surprises when paying the bill. With liyapro service providers, it is the guarantee of complete transparency.
Justify that we are an intermediary, providing direct contact with the service provider in order to confirm that the intervention time is the price of the service.
How can we be sure of the diagnosis of our suppliers?
Our various service providers are experts in their profession and their concern is the satisfaction of their guests with a better quality of service at a well-studied price. Each intervention is validated for a guarantee period, this is our label. Our experts control all Interventions in order to improve their services.
Why do you show your rates on the internet?
Our concern is to guarantee the most complete transparency for all our guests. The Liyapro.com label, your reference, is this notoriety of fair competition between these service providers; it is our concern to offer this guarantee of price transparency to our clients.
How do I have to pay?
Payment is made directly to your service provider after completion of its intervention mission.
