To ensure our legal status, it is essential that you are aware of these terms and conditions of our Application. We invite you to read them carefully. Liyapro.com reserves the right to modify these general conditions at any time. The applicable general conditions are those in force on the date of the reservation of the chosen service, made by the user. Liyapro.com client acknowledges that they have read these conditions before placing their order, and that they have the legal capacity to contract with the Service Providers that Liyapro.com presents on its platform, and that they are not subject to any prohibition in this regard.

Article 01: Definition

The purpose of the Liyapro.com Application is to provide its online portal through which partners can offer their services and through which users can place an order for one of these services. From the moment you place an order or a reservation for a service, we act solely as intermediaries between you and the partner (Service Provider) with whom you enter into a direct contractual relationship whose objective is to place your order. To place an order in the app, you must first identify yourself. To do this, you must fill in a form that will be provided to you online, in which you must include the information necessary for your identification, in particular your last name, first name, email address, postal address, date and time of the repair and any other information requested by our Partners. After choosing a product and/or service presented in the Application, you will express your commitment and acceptance of these conditions established by our partners, of which we are both the intermediary. The order will only be definitively registered in the last validation, which may be the moment of validation of its direct confirmation with the Supplier. This last step is considered as the signature of your order confirmation. Once the order is registered, the Provider will send you a confirmation of your order with the details of the product and/or service requested, as well as the terms and conditions of the requested service. If you save this confirmation in your mailbox, you will have proof of your order to the Provider. Normally, all the services and products offered by our suppliers are available. All the information that we will communicate to you is based on the information made available by our Suppliers through our extranet interface that allows them to place their services and also update their information: rates, availability, photos, information, and all the information that is related to the product placed on our Liyapro.com Portal.

In this sense, we cannot be held responsible for any error or interruption of the service due to a technical failure, whether temporary or partial. For this, each Service Provider is responsible at all times for the accuracy of the information that concerns him and that is presented in our Company Portal.

Article nº 02: Rates

Liyapro.com offers you services or products at competitive and public prices proposed by our Providers. The descriptions of the services or products presented in our application are specified for each type of service. The prices charged are valid on the day of the order. All our prices are indicated in Euros. The tax on your order will be automatically reflected in the amount invoiced by the Supplier.

Article N° 03: Cancellation and modification

In case of cancellation, the client must notify his cancellation according to the Member’s cancellation conditions that are recalled during his reservation and that are present in the confirmation form; In case of modification of the order by the User, it must be directed by courier or E-mail, to the chosen Provider.

Article N° 04: Payment conditions

Our site allows you to book your order or service directly with the Provider, the Provider performs directly without the intervention according to the order prescribed by our Client or the rate is shown or confirmed at the time of your order, the amount of the service it will be settled directly with the Provider who presents his invoice when the completion is the beginning of the act or was called for the repair. It is about that clients can pay according to their means, be it cash, credit card or checks in the name of the chosen Provider.

Keep in mind that Liyapro.com does not take any commission from the Service Provider or the client.

Article nº 05: Taxes

The user’s attention is drawn to the fact that these additional taxes, when they exist, are borne by the user.

Article No. 06: "More on-site" services

These services are offered as stand-alone services or as part of a specific order. The sale of “More in situ” services is governed solely by the Particular Conditions of the Providers. When a Client requests a Plus service, it is essential that they reach an agreement with the Service Provider that is in their facilities. The cancellation of any service for reasons of force majeure or due to the behavior of a third party in the contract will not give rise in any case to compensation to the User by Liyapro.com.

Article no. 07: Claims service

Any request for information, clarification and possible claims must be sent through our application, which collects it in the name and on behalf of the Providers, within 02 days from the date of repair, by email, WathsApp.

Claims will only be accepted to the extent that the difficulties to which they refer have been communicated to Liyapro.com or to the Service Provider during their intervention so that it tries to correct them in order to limit the damages suffered by the User. No claim will be accepted in relation to the loss or theft of clothing or personal items placed under the supervision of the User during the time of the intervention.

Article no. 08: Liability in the context of the use of the application and its services

No guarantee is offered to the User in relation to:

– The absence of anomalies, errors and failures that may affect navigation in the application or the implementation of any functionality offered in it;

– The possibility of correcting these anomalies, errors or failures;

– The absence of interruptions or failures in the operation of the application;

– The possible compatibility of the application with a some hardware or configuration.

In no case will Liyapro.com be responsible for direct or indirect and/or immaterial, foreseeable or unforeseeable damages (including loss of benefits or opportunities, etc.) derived from the supply and/or use of the application or from the total impossibility or partial use of its functions. The hypertext links present in the application that allow the User to be referred to other interfaces are solely intended to facilitate the User’s research. In any case, the User declares to know the characteristics and limits of the Internet, in particular its technical features, response times for consultation, consultation or data transfer and the risks associated with the security of communications. Unless otherwise provided by law, the User acknowledges that Liyapro.com, acting as a mere intermediary, cannot in any case be held responsible for the Service contracts that the User has entered into with one or more Service Providers.

Article 09: Intellectual property

The application, as well as the software, databases, texts, information, analyses, images, photographs, graphics, logos, sounds or any other data contained in the application, are the exclusive property of Liyapro.com and/or the Partners or, where appropriate, their respective owners with whom they have signed usage agreements. The User is granted a non-exclusive, non-transferable and private right to use the Site and the data contained in the application. The right thus granted consists of:

 

– Right to consult online the data and information contained in the application.

– A reproduction right that consists of printing and/or saving the data and information consulted.

 

This right of use is for strictly private use. Any other use of the application, in particular commercial use, by the User is prohibited. In particular, the User is prohibited, in a non-exhaustive manner, from reproducing and/or representing for any use other than private use, selling, distributing, issuing, translating, adapting, disseminating and communicating in whole or in part in any way any element, information or application data. In addition, the User will refrain from entering, by any means, data that may modify or harm the content or presentation of the application. Any hypertext link with the application, whatever the type of link, must be subject to the prior authorization of Liyapro.com, which acts in the name and on behalf of the owner of the right in issue, on paper or electronically. The use of any software downloaded from the application that allows access to certain Services or functionalities is governed by the Attached license terms. The user undertakes not to install copy or use this software before accepting the terms of said license.

Article N°10: Online behavior

You undertake to ensure that your behavior and, in particular, the information that you may disseminate or the comments that you may exchange online about our application, are not only accurate, but also comply with applicable Spanish legislation. In particular, you accept responsibility for the accuracy of the information you disclose in the application. In addition, Liyapro.com reminds that the dissemination in the application of statements of a pornographic nature, statements that violate human dignity, that do not respect the human personality or the rights of the child, statements of a xenophobic nature or that incite to racial hatred and, in general, the prohibition of disseminating any statement or information that is contrary to the applicable legislation in Spain.

Article 11: Additional and/or complementary conditions

This application may contain or refer to other additional or complementary conditions that Users must comply with; in case of dispute, these conditions will apply; they will be interpreted in accordance with Spanish legislation and by the courts of the jurisdiction of the de Malaga, to which exclusive jurisdiction is attributed. Liyapro.com reserves the right to modify these conditions of use at any time.

Article 12: contractual responsibility between a customer and a service provider when booking a service:

Very important when the client and the service provider freely agree, based on the announcements they have published on the site, about the provision of a service, a contract is formed between them to which Liyapro is not a party. The customer and the service provider have independent contracting parties of Liyapro.

The non-execution or bad execution of this contract between the two members is not the responsibility of Liyapro. But that of the client or service provider who has not complied with the obligations derived from the contract entered into with his contract as a result of:

 

• The members of the site declare to exonerate Liyapro from any responsibility,

•Linked to the selection or non-selection of a service provider for a specific service, or as a result of a general service,

Related to the payment of a service, or related to the control of the quality and the progress of the service or more broadly, in case of conflict or dispute between the client and the service provider.

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